Shipping policy

Note: Free/discounted international shipping program is currently limited to Canada and United Kingdom due to large increases in delays and lost packages. We are working on a solution to provide discounted shipping rates but we do not have an estimated date at this time. Pomade Club has always been known for our international shipping deals and we apologize for the inconvenience.

USA Shipping

By default, all orders will be shipped via USPS First Class Mail if package weight is under 15oz or USPS Priority Mail if package weight is over 15oz. If you require delivery from a different carrier, please choose one of the other available carriers on our checkout page.

By placing your order at pomadeclub.com, you agree to the following:

  1. Customer understands that there may be delays with delivery due to ongoing issues brought on by Covid.
  2. Incorrect addresses may be subject to additional shipping costs and delays
  3. If a package shows delivered but is not found, customer will wait up to 3 additional days for delivery before taking action
  4. If package tracking information is delayed or stuck, customer will wait up to 3 days for additional updates.
  5. If tracking is not updated within a reasonable amount of time, package may be considered lost and reshipped at no additional cost as long as customer agrees to ship back the initially lost package, if it ends up being received. 

International Shipping

By default, all orders will be shipped via USPS First Class Mail International. Please note that our low-cost international shipping option can take anywhere from 12-30 days for delivery. Please do not choose this low-cost option if you need your item fast. If you cannot wait up to 30 days please select a regular shipping method such as UPS or USPS Priority Mail which is much faster than our low-cost shipping method. 

We greatly appreciate your patience when using our low-cost economy shipping method. It helps us continue to offer great rates to your country.